PADRON TOWING

Privacy Policy

Last updated: October 22, 2026

This policy describes how information is handled through padrontowing.com and related service inquiries. Padron Towing can be reached at (813) 770-1180 or 5805 Barry Ln, Tampa, FL 33634.

Information provided by you

Our service-request form collects your name, phone number, request type and pickup location. You may also provide an email address, towing destination, preferred date and time, vehicle description and details about your situation. A destination is required for a towing booking request. We record your consent to be contacted about the request. Information you provide by phone, email or WhatsApp may also become part of the service record.

Service and billing records can include quotes, invoices, dispatch updates, payment references and payment status. Do not put card numbers, passwords, government identification numbers or unrelated sensitive information in the request form or message fields.

Technical information and cookies

Hosting and website security systems may process IP addresses, request times, browser information, pages requested and error records. Session cookies and security tokens support forms, staff authentication and protection against abuse. Browser settings can restrict cookies, but doing so may affect forms or account functions.

How information is used

Information is used to respond to inquiries, assess availability, prepare quotes, coordinate requested services, communicate service updates, administer invoices and payments, keep business records, investigate concerns and protect the website against fraud or misuse. Contact consent on the request form relates to that request; it is not a subscription to promotional messages.

Service providers and disclosures

Relevant information may be available to authorized personnel and providers supporting hosting, email delivery, service coordination, payment processing and website security. Information may also be disclosed when required by law or needed to address fraud, safety, legal claims or the protection of rights. Only information relevant to the purpose should be included in a service inquiry.

Payments

When you use an online Stripe payment page, payment details are submitted to Stripe. Padron Towing's payment integration receives transaction references and payment status; the website's invoice records do not store full card numbers or card security codes. Stripe handles information under its own privacy policy: Stripe Privacy Policy.

Embedded content and external links

TikTok embeds, Google review content, map tiles and links to WhatsApp or Google Maps involve third-party services. Loading embedded media or map tiles can send technical information, including your IP address, to the provider. These providers may use their own cookies and process information under their own policies. Clicking an external link takes you to a service whose information practices are separate from this website.

Retention and security

Retention depends on the type of record and service, accounting, security, dispute-resolution and legal requirements. Copies may also exist in email systems, provider records or backups. Contact us to discuss a particular record or request its removal. We use access controls and other safeguards to protect information, but no online service can guarantee complete security. Keep private invoice links confidential.

Your choices and requests

You may decline optional form fields, use phone contact instead of embedded services, and manage cookies through your browser. Call (813) 770-1180 or write to the business address above to ask about information associated with you, request a correction or deletion, or raise a privacy concern. Identity verification may be necessary. Requests are handled subject to applicable law and recordkeeping obligations; deletion may not be available for every record.

Children and policy changes

This website is intended for people requesting vehicle services, not for children under 13. If you believe a child has submitted personal information, contact us so the matter can be reviewed. Changes to this policy will be posted here with an updated date.